Management Outsourcing and Digital Transformation Services for Micro Businesses in UK, USA, EU and Western Balkans
Running a small or mid-sized business can feel like juggling a dozen things at once. Scheduling, payroll, customer calls, and endless admin can quickly take over your day. What if you could step back, breathe, and let an experienced management team take care of it all while you focus on the big picture?
At Junior the CAT (Consulting and Advanced Technologies), we provide complete management outsourcing and digital transformation services for companies in IT, cleaning, fashion, asset management, coworking, and fintech, along with a wide range of other micro businesses across London and the UK.
Whether you want to scale efficiently, modernize your processes, or simply reduce operational stress, our team delivers smart, practical solutions that keep your business running smoothly.
Don't know how to install that software? Overwhelmed with field service management? Not sure about your KPI?
You stay in control while we handle the complexity behind the scenes. Our mix of business management expertise and digital innovation helps you save time, streamline operations, and deliver exceptional results.
Whether your goal is to grow, modernize, or simply free up your time, our London-based outsourcing and digital management solutions make your business work for you, not the other way around.
What we do
Digital Transformation & Software rollout
We help businesses roll out or upgrade their systems, automate workflows, and implement smart CRM and other SaaS solutions that make customer & workflow management effortless. We support the selection, customization, and maintenance of platforms such as CRM, ticketing, customer success systems, field service, billing and invoicing marketing and other automation tools.
Account Management and Customer Service
We empower your teams to deliver exceptional service and maximize customer lifetime value by optimizing every touchpoint. We provide strategic consulting for defining service level agreements, streamlining communication channels, and integrating knowledge bases, ensuring seamless support and proactive account management across all customer journeys. From soft skills and Customer Excellence to hard skills & IT literacy.
Business Development and Strategy
We identify growth opportunities, build partnerships, and develop sustainable strategies that move your business forward.
Staff Training and Recruitment
We find, train, and manage staff who align with your values and deliver consistent performance both in the field and behind the scenes.
Web, Print Design, Social Media, and Visual Communication
We elevate your brand's presence by creating compelling visual identities and highly engaging user experiences across all media, from stunning, conversion-focused website designs and impactful print collateral to dynamic social media strategies. We manage the development and execution of content that clearly communicates your value proposition, ensuring consistent, impactful, and memorable interaction with your audience across both digital and physical channels.
Marketing Strategy and Business Development
We accelerate your growth by defining actionable marketing strategies and optimizing your sales pipeline for sustainable revenue generation and market penetration. We support you in identifying key growth opportunities, refining your value proposition, and implementing data-driven campaigns, ensuring alignment between your brand message and commercial objectives for maximized business development impact.
Custom Software Development
We transform your unique operational needs into bespoke digital solutions by managing the entire development lifecycle, from ideation and requirements gathering to deployment and post-launch support. We specialize in architecting scalable, secure, and user-centric applications that perfectly integrate with your existing infrastructure, ensuring maximum efficiency and competitive advantage.
Mobile Development and UX/UI Design
We deliver intuitive and high-performing mobile applications by focusing on seamless user experience (UX) and visually appealing interfaces (UI) that meet the high standards of today's users. We manage the entire process, from initial wireframing and interactive prototyping to native or cross-platform development and rigorous testing, ensuring the resulting application is both technically robust and exceptionally user-friendly.
User Experience Research (UXR)
We drive informed product decisions by generating deep, actionable insights into your users' behaviors, motivations, and pain points using a wide range of qualitative and quantitative methodologies. We conduct comprehensive studies - including usability testing, interviews, and surveys - to validate product hypotheses and map the user journey, ensuring your development efforts are strategically focused on maximizing satisfaction and retention.
Admin Support
Need help with a short-term Excel nightmare? Done. Want to outsource absolutely everything from calls, payroll, HR, and scheduling for the next ten years? Also done. From one-off help to full 360-degree business management outsourcing, we handle the tedious so you can focus on the meaningful.
Operational Support and Repetitive operational tasks
We free up your team's valuable time by taking ownership of repetitive, time-consuming operational tasks and ensuring pristine data integrity across all your platforms.
We provide dedicated support for streamlining workflows such as data capture, daily invoicing and billing, task management, approvals, and overall digital hygiene, guaranteeing that your information systems are always accurate, organized, and optimized for smooth, reliable performance.
360 IT Consulting & Support
We provide comprehensive IT consulting to strategically align your technology investments with your business goals and offer robust, reliable support to maintain operational continuity. We specialize in assessing current infrastructure, recommending and implementing scalable solutions, and providing proactive maintenance and help desk services, ensuring your technology functions efficiently, securely, and without disruption.
Experience and Portfolio
We have successfully delivered a wide range of BPO and management outsourcing projects for both cleaning and IT businesses. Our portfolio includes respected names such as The Clean Network, The Bureau, The Workers League, The Line, The Funding Works, and many others.
Ready to Elevate your business?
Don't have time to train your new hires?
Your competitors won't wait. We can help you with that.